Shipping Policy
Shipping Information
Shipping is free to US locations.
Processing Time
Orders can take up to 3 weeks. All products are handmade in the shop to order.
Address Issues
If you provided an incorrect shipping address, please reach out to us at info@blueraynecreations.com immediately. If your order has not been shipped yet, we can update it for you. Once it has been shipped out, it is out of our hands.
If your order is returned to us due to an incorrect shipping address, please reach out to us. We can issue you a refund or reship it to you if you are willing to cover the additional shipping cost.
If your shipping address does not exist when we are attempting to ship it out, we will reach out to you for an updated shipping address. The order will be automatically cancelled after 48 hours if we do not hear from you.
Combining Multiple Orders
We automatically combine all orders that are placed to the same name and shipping address. If you would prefer for us to not combine your orders, please let us know!